Professional Experience
PLATFORM MANAGER
ROHRICH AUTOMOTIVE
GREATER PITTSBURGH AREA
Rohrich Cadillac
Rohrich Honda
rohrichhonda.com
Pittsburgh Used Cars
Clearance Zone
Pittsburghusedcars.com
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Selected Achievements
Rohrich Cadillac - -Leader of PVR for dealer group in new and in used car sales
Rohrich Cadillac - Leader of internet sales for dealer group
Consistently maintained 90 day used car turn with minimal wholesale loss
Achieved consistent profits at Rohrich Cadillac which previously operated at below GM standards of profitability
Consistently achieved NPI scores above the region averages and achieved Pinnacle quarterly funds
Prepared Detailed Prospectus to maximize Dealership Profits
Developed Sales Staff at Rohrich Cadilac, Honda and Pittsburgh Used Cars
Managed remodel of Rohrich Honda while focusing on customer satisfaction and increasing unit sales with profitability
Created Branding for Pittsburgh Used Cars to direct customers to the “Clearance Zone” from Rohrich’s websites and developed a physical location for off brand premium cars - www.PittsburghUsedCars.com
Established and instructed a Management Training Program for the Rohrich Automotive
Consistently outperformed the Cadillac Western PA District
Top 20 Cadillac Award for Sales Excellence
Executive Manager / Equity Partner of NORTH TEXAS AUTOMOTIVE GROUP / NORTH TEXAS NISSAN - Corinth, TX / NORTH TEXAS NISSAN MITSUBISHI - Sherman, TX & PERMIAN BASIN NISSAN - Midland, TX
Nissan Circle of Excellence Award
Successfully managed multiple franchised dealerships in 3 different regional locations
Factory approved for Executive Manager/Dealer Principle/General Manager
Achieved consistent profits at Carbone Nissan which previously operated at a loss
Consistently achieved KPI scores above the region averages
Developed Sales Staff at AutoNation JLR & Ford East
Managed Complete remodel of AutoNation JLR while focusing on customer satisfaction and increasing profits
Managed complete remodel of Ford Dealership while operating at a profit
Established Management System & Compiled a Training Manual to comply with Ford Corporation Guidelines
Developed & conducted training programs to certify Ford and Lincoln Sales and F&I team
Consistently achieved Ford & Lincoln Monthly Fast Objectives
Dramatically reduced distressed new and used car inventory
Factory approved for Executive Manager/Dealer Principle/General Manager of Cadillac, Nissan, Jaguar, Land Rover, Toyota, Honda, Subaru, Kia, Mazda, Chrysler, Jeep, Ram, Chevrolet, Ford & Lincoln
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Education and Professional Dealer Management Training
Thank you for giving me the opportunity to provide information about my automotive career.
If you are looking for an automotive professional with high ethical standards and years of managing experience combined with ownership knowledge, I am your "Automan." My managing skills successfully develop progressive strategies to increase sales by aggressively utilizing the internet and the market area.
I am experienced in all dealership departments and provide hands on team leadership with strong organizational skills. I interpret financial statements and make adjustments in the departments where needed. I manage, train and mentor a large diverse staff by paying close attention to daily operations. I create an improved course of measurable action plans to assure profitability of the entire dealership. I possess strong communication skills when dealing with customers, employees, franchise representatives and vendors.
I optimize my management decisions by maintaining up to the minute knowledge on market trends such as, competitive internet sales, buyers preferences, ad networking, warranties, certifications and rewards programs. I understand the importance of high CSI and my philosophy is to provide customers with the best experience every time.
I am confident I will provide the level of performance and professionalism you require. Please click on the above tabs to review my qualifications, experience, education and the latest on Automan.
I look forward to meeting with you to discuss my automotive background and answer any questions you might have.
Sincerely,
Kevin Hoge
I am experienced in successfully performing the following management duties:
Assist with dealership acquisitions by applying my experience to perform an investigation that is complete and can be used to systematically deliberate the decision at hand, which includes all the costs, benefits, and risks.
Maintaining an enthusiastic atmosphere to build positive employee attitude and morale by team building and mentoring.
Focusing on customer satisfaction by training the department managers and staff to achieve high survey scores..
Creating cost-effective ad networking programs and internet advertising strategies.
Creating and maintaining good working relationships with lending institutions and manufacturer personnel.
Planning and developing short and long term goals and objectives, and submitting time projections to management/owners for approval.
Optimizing my management skills by maintaining up to the minute knowledge on market trends such as, competitive internet sales, buyers preferences, ad networking, warranties, certifications and reward programs.
Understanding the importance of high CSI and providing customers with the best experience every time..
Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/owners.
Completing continuing education provided by the manufacturer
Hiring all management and sales positions, completing performance evaluations regularly and developing short and long-term goals.
Overseeing the training of all sales staff.
Overseeing and maintaining compensation plans for all employees.
Explaining the policies and procedures of the dealership to all employees and following up to ensure issues are understood and implemented.
Providing management with weekly reports on the financial condition of the dealership.
Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency.
Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections.
Coordinating with the business/administrative office to ensure the records and analysis are correctly maintained.
Paying close attention to daily operations, recommending and creating improved courses of action where necessary.
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