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Professional Experience

PLATFORM MANAGER

ROHRICH AUTOMOTIVE

GREATER PITTSBURGH AREA

Rohrich Cadillac

rohrichcadillac.com

Rohrich Honda

rohrichhonda.com

Pittsburgh Used Cars

Clearance Zone

Pittsburghusedcars.com

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Selected Achievements
 

Rohrich Cadillac -Achieved highest per copy in used car sales

Rohrich Cadillac - Highest internet sales

Consistently maintained 60 day used car turn with minimal wholesale loss at Carbone Nissan

Achieved consistent profits at Carbone Nissan which previously operated at a loss

Consistently achieved KPI scores above the region averages
Prepared Detailed Prospectus to maximize Dealership Profits 

Developed Sales Staff at AutoNation JLR & Ford East

Managed Complete remodel of AutoNation JLR while focusing on customer satisfaction and increasing profits 

Managed complete remodel of Ford Dealership while operating at a profit

Established Management System & Compiled a Training Manual to comply with Ford Corporation Guidelines

Developed & conducted training programs to certify Ford and Lincoln Sales and F&I team

Consistently achieved Ford & Lincoln Monthly Fast Objectives

Dramatically reduced distressed new and used car inventory

Awarded Nissan Circle of Excellence

Successfully managed multiple franchised dealerships in 3 different regional locations

Factory approved for Executive Manager/Dealer Principle/General Manager
Factory approved for Executive Manager/Dealer Principle/General Manager of Cadillac, Nissan, Jaguar, Land Rover, Toyota, Honda, Subaru, Kia, Mazda, Chrysler, Jeep, Ram, Chevrolet, Ford & Lincoln

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Education and Professional Dealer Management Training

· Lithia Motors General Managers Training Program 

· Certified JLR General Manager / AutoNation General Manager University 

· Internet Traffic Management Training

· Ford Dealer Development 

· Driving ESI the R.I.T.E. Way/Professional Management Development

· Financial Statements Analysis Certificate

· Dale Carnegie Effective Speaking & Sales Management Course

· Fairmont State College, Fairmont, WV - Business Management

· WV Northern Community College, Weirton, WV - Business Management 

 I am experienced in successfully performing the following management duties:

Assist with dealership acquisitions by applying my experience to perform an investigation that is complete and can be used to systematically deliberate the decision at hand, which includes all the costs, benefits, and risks.

Maintaining an enthusiastic atmosphere to build positive employee attitude and morale by team building and mentoring. 

Focusing on customer satisfaction by training the department managers and staff to achieve high survey scores.. 

Creating cost-effective ad networking programs and internet advertising strategies.

Creating and maintaining good working relationships with lending institutions and manufacturer personnel.

Planning and developing short and long term goals and objectives, and submitting time projections to management/owners for approval.

Optimizing my management skills by maintaining up to the minute knowledge on market trends such as, competitive internet sales, buyers preferences, ad networking, warranties, certifications and reward programs.

Understanding the importance of high CSI and providing customers with the best experience every time..

Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/owners.

Completing continuing education provided by the manufacturer

Hiring all management and sales positions, completing performance evaluations regularly and developing short and long-term goals.

Overseeing the training of all sales staff.

Overseeing and maintaining compensation plans for all employees.

Explaining the policies and procedures of the dealership to all employees and following up to ensure issues are understood and implemented.

Providing management with weekly reports on the financial condition of the dealership.

Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency.

Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections.

Coordinating with the business/administrative office to ensure the records and analysis are correctly maintained.

Paying close attention to daily operations, recommending and creating improved courses of action where necessary.